Overall, the majority of reviewers expressed some satisfaction with their experience. Regarding the company's offerings, customers have voiced a variety of opinions. Some customers have noticed improvements and value the services' affordability and ease of use. Some have emphasised the benefits of communication, product quality, and ease of consultation.

Experiences seem to be inconsistent, though. Subscription problems, including unforeseen renewals and trouble cancelling, are mentioned by a number of reviewers. Some claim they were not reminded of impending payments. A few customers have complained about slow customer service response times and trouble getting their questions answered. Regarding the products' efficacy, there are differing views as well.